contact@mgrobotics.in
Open 24 Hours
Bibi Wala Road, Bathinda, Punjab
Emergency: 9851353637
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Your Patient Journey with Us

From first consultation to full recovery — we are with you every step of the way. Explore our comprehensive patient care services, support systems, and facilities designed to make your experience as comfortable as possible.

Simple 6-Step Patient Process

We have designed a seamless, stress-free process so you can focus on what matters most — your health and recovery.

1

Book Appointment

Call, WhatsApp, or book online in under 2 minutes

2

Consultation

Meet your specialist — expert diagnosis and care plan

3

Investigations

On-site X-ray, MRI, lab tests — same-day results

4

Treatment Plan

Personalised surgical or non-surgical treatment designed for you

5

Surgery / Treatment

World-class care in our NABH-accredited facilities

6

Rehabilitation

Physio, follow-up, and support until full recovery

Insurance & Cashless Facilities

MG Hospital is empanelled with all major insurance providers and government schemes, ensuring you receive world-class orthopaedic care without the burden of upfront payment. Our dedicated insurance desk team will handle all your documentation, pre-authorisation, and claim processes from start to finish.

We are also empanelled under CGHS, ECHS, Ayushman Bharat PMJAY, and all major state government health schemes, ensuring affordable care for government employees, defence personnel, and economically vulnerable patients.

Ayushman Bharat — PM-JAY

Complete orthopaedic coverage including joint replacement under government health scheme

CGHS & ECHS Empanelled

Central Government & Ex-Servicemen Health Scheme — cashless treatment for government employees

Private Insurance — 30+ Companies

Star Health, ICICI Lombard, United India, New India, Bajaj Allianz, Max Bupa, and more

Corporate TPA Tie-Ups

Direct billing arrangements with 50+ Third Party Administrators for seamless corporate claims

Insurance Enquiry
Insurance
30+ Insurance Partners
Fully Cashless Available

Your Rights as a Patient

At MG Hospital, every patient has fundamental rights that we are committed to upholding at every stage of their care.

Right to Privacy & Dignity

Your personal health information is completely confidential. We treat every patient with absolute dignity and respect, regardless of background, religion, or social status.

Right to Information

You have the right to clear, understandable information about your diagnosis, treatment options, risks, expected outcomes, and alternatives before any procedure.

Right to Informed Consent

No procedure is performed without your full understanding and written consent. You can take as much time as you need and ask as many questions as required.

Right to Choose & Refuse

You have the right to choose your treating doctor and to refuse any treatment you are not comfortable with. We respect your autonomy at all times.

Right to Grievance Redressal

Any complaint or concern will be addressed by our dedicated Patient Relations team within 24 hours. Your feedback directly shapes how we improve our services.

Right to Medical Records

You are entitled to receive complete copies of all your medical records, reports, imaging, and discharge summaries at any time, free of charge.

We Welcome Patients from Across the Globe

MG Hospital has treated patients from over 15 countries, offering world-class orthopaedic surgery at a fraction of the cost in Western countries. Our International Patient Services team provides dedicated support from the moment you enquire to the day you return home, fully recovered.

Our joint replacement surgeries cost 60–80% less than equivalent procedures in the UK, USA, or Australia while maintaining the same international standards of care, technology, and surgical expertise. We have an in-house team of interpreters and can arrange translation in 10+ languages.

Airport Pick-Up & Drop

Complimentary transfer from Bathinda or Chandigarh airport

Accommodation Assistance

Partner hotels with special rates for patient families nearby

Multilingual Support

Translators in English, Punjabi, Hindi, Urdu, and 6+ languages

Online Pre-Surgery Consult

Video consultation with your surgeon before travelling to India

Medical Visa Assistance

Guidance and support letters for Indian medical visa applications

24/7 Dedicated Coordinator

One dedicated patient coordinator from enquiry to discharge

International Patients
Patients From

🇬🇧 UK · 🇺🇸 USA · 🇦🇺 Australia
🇨🇦 Canada · 🇦🇪 UAE · 🇳🇬 Nigeria
🇳🇿 New Zealand · 🇸🇬 Singapore
And 8 more countries

Comfort During Your Stay

We believe healing is holistic. Our in-hospital amenities are designed to make your stay as comfortable and peaceful as possible.

🛏️

Private & Semi-Private Rooms

Fully air-conditioned rooms with attached bathrooms, nursing call system, and flat-screen TV. Private rooms available for premium comfort.

🍽️

Dietitian-Supervised Meals

Nutritious, medically approved meals prepared under the supervision of a qualified dietitian to support your recovery and healing.

📶

Free High-Speed Wi-Fi

Complimentary high-speed wireless internet throughout the hospital for patients and their families to stay connected.

🅿️

Free Ample Parking

Large, secure parking facility with 200+ spaces available free of charge for patients and attendants throughout the day and night.

🏧

ATM & Pharmacy On-Site

24/7 in-house pharmacy and an ATM on the ground floor for easy access to medicines and cash during your stay.

🙏

Meditation & Prayer Room

A peaceful, multi-faith meditation and prayer room available to all patients and families for spiritual comfort during their time with us.

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Attendant Lounges

Dedicated family waiting lounges and overnight attendant facilities with washrooms, TV, and refreshments on every floor.

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24/7 Ambulance Service

Advanced Life Support (ALS) ambulances available round-the-clock for emergency transport and inter-hospital transfers.

Patient FAQs

Answers to the most common questions from our patients and their families.

How do I book an appointment at MG Hospital?
You can book an appointment by calling us at +91 98513 53637, sending a WhatsApp message, filling out our online appointment form on the Contact page, or simply walking in to our OPD. Our patient coordinators will assign you the most appropriate specialist based on your condition.
Does MG Hospital accept cashless insurance?
Yes, we are empanelled with 30+ insurance companies and government schemes including Ayushman Bharat PMJAY, CGHS, ECHS, and all major private insurance providers. Our dedicated insurance desk will handle all paperwork and pre-authorisation on your behalf.
How long is the recovery after knee replacement?
Most patients walk within 4 hours of their knee replacement surgery at MG Hospital thanks to our Enhanced Recovery After Surgery (ERAS) protocol. Hospital stay is typically 3–4 days. You can climb stairs within 2 weeks and return to normal daily activities within 4–6 weeks. Full recovery to sports is typically 3–4 months.
Can I get a second opinion at MG Hospital?
Absolutely. We actively encourage patients to seek second opinions and we welcome patients who want a professional review of their diagnosis or treatment plan from another hospital. Bring your reports and scans and our consultant will provide an honest, unbiased assessment.
Do you offer teleconsultation services?
Yes! We offer video consultation services with our orthopaedic specialists for patients who cannot visit the hospital in person. This is especially useful for patients from other cities, states, or countries. Book your teleconsultation through our website or WhatsApp.
What should I bring for my first consultation?
Please bring any previous X-rays, MRI/CT scan reports and images, blood test reports, your current medication list, insurance card/policy details, and a government-issued photo ID. It is also helpful to note your symptoms, when they started, and how they affect your daily life.
Is there a waiting period for surgery at MG Hospital?
Unlike government hospitals, MG Hospital typically schedules elective surgeries within 3–7 days of the decision being made. Emergency and urgent cases are operated upon immediately. Our 5 fully-equipped operation theatres run 6 days a week, ensuring minimal waiting time.
Patient FAQ
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OPD Hours
Mon–Sat: 9am–6pm
Emergency
24 Hours / 7 Days